Healthcare & Medical
Healthcare software for clinics and medical practices: patient portals, telehealth and clinical interoperability, so the record is never interrupted.
See a demo →Digitalisation of private healthcare structures
Specialist practices and private clinics juggle between high-performing clinical tools and administrative processes that remain largely manual. This situation generates increasing operational tensions.
Practitioners have state-of-the-art medical equipment but manage their schedules by telephone. Patient records are distributed between the main medical software, billing tools and scanned documents. Information circulates by email or USB stick between colleagues.
Regulatory compliance is becoming more demanding. HDS (Health Data Hosting) obligations extend to peripheral tools. Patients demand more transparency about their care pathways and billing. Reception staff are overwhelmed with repetitive appointment booking calls.
These structures need tools complementary to their clinical software. We develop patient portals, automate administrative processes and secure data exchanges according to HDS standards.
Teleconsultation changed practice without changing the tools. The practitioner consults remotely, then re-enters into their own system what the platform has already collected. The prescription goes one way, the report another, and the pharmacy calls back for a detail the record already held.
The medical secretariat absorbs the gap. It holds the diary, screens calls, passes information to nurses and referring practices — and spends most of its time moving information that already exists somewhere.
Our approach to medical digitalisation
Complementarity with existing systems
We don't replace specialist clinical software. We create the interfaces and automation that free up medical time. Our solutions integrate with existing radiology, laboratory and billing tools to streamline patient pathways.
Native regulatory compliance
Every development integrates HDS and GDPR requirements from the design stage. Hosting, access traceability and data encryption comply with healthcare standards. Compliance audits become formalities, not obstacles to development.
&lquo; Technology should serve care, not burden it with new administrative constraints. &rquo;
Solutions for real problems
Patient booking portals
Reception staff spend their days on the telephone managing standard slots. Patients ring back to change or confirm their appointments. We develop booking portals integrated with the medical diaries already in place. Patients see availability in real time, book their own slots and receive their confirmations automatically. Reception can then concentrate on welcoming people in person and on the complex cases.
- Responsive booking interface with real-time slots
- Integration with your existing medical diary
- Automatic SMS and email confirmations
- Cancellations and changes handled by the patient
Secure document centralisation
Patient records scatter between the medical software, the billing tools and scanned documents. The information is not available on the move and exchanges happen over unsecured email. We create centralised document spaces that comply with the French health data hosting rules. Each patient reaches their reports, prescriptions and invoices through a secure portal. Practitioners consult the complete history from any workstation.
- Patient digital vault compliant with health data hosting rules
- Synchronisation with the business software already in place
- Secure mobile access for practitioners
- Controlled sharing between healthcare professionals
Automating billing
Billing is done by hand after each consultation. Chasing unpaid invoices calls for individual follow-up that eats into the day. Declarations to the statutory and complementary health insurers produce recurring entry errors. We automate the billing flows from the medical software. Invoices are generated automatically once the procedure is validated. Electronic transmissions to the paying bodies go out in batches. Reminders follow predefined rules, with gradual escalation.
- Automatic invoice generation after consultation
- Batch electronic transmission to health insurers
- Automated and graduated reminder workflow
- Real-time financial dashboards
Operational dashboards
Activity data stays buried in the business software. Extracting consultation statistics or analysing waiting times takes hours. Periodic reviews are built by hand in spreadsheets. We develop dashboards that aggregate data from every business tool. Activity can be viewed in real time by practitioner, speciality or period. Performance indicators refresh automatically for day-to-day management.
- Activity dashboards by practitioner and speciality
- Waiting time and patient satisfaction indicators
- Automated financial analysis (revenue, unpaid invoices)
- Compliant exports for regulatory returns
Certified continuity of care
We build robust exchange bridges between patient records and modern telemedicine tools, so follow-up is never interrupted.
Our team masters the regulatory specificities of the medical sector. We understand the interoperability constraints with the medical software on the market. Our developments comply with the sector’s exchange standards, HL7 and the Shared Medical Record.
We have supported radiology practices in their image access portal projects, aesthetic surgery clinics for their online quotation pathways, and practitioner networks in centralising their billing data. This field experience enables us to propose proven solutions adapted to the operational realities of the sector.
Key Performance Indicators
Through online booking portals with real-time availability.
Through automated billing and patient reminder systems.
Through native solutions that meet health data hosting standards.
Radiology Practice, Regional Network
This medical imaging facility was manually managing its monthly examinations. Patients would telephone to enquire about available appointment slots, secretaries would re-enter information between the imaging software and billing system. Reports were sent via unsecured email to referring physicians. We developed a patient portal with online booking, automated billing processes from the clinical software and created a secure sharing platform for reports. Result: administrative work saved each month, and HDS compliance achieved without an additional audit.
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