Healthcare & Medical

Healthcare & Medical

Interoperate clinical systems and digitise patient journeys with secure, compliant health platforms.

← Back Healthcare & Medical
01 — CONTEXT & CHALLENGES

Digitalisation of private healthcare structures

Specialist practices and private clinics juggle between high-performing clinical tools and administrative processes that remain largely manual. This situation generates increasing operational tensions.

Healthcare & Medical — business context

Practitioners have state-of-the-art medical equipment but manage their schedules by telephone. Patient records are distributed between the main medical software, billing tools and scanned documents. Information circulates by email or USB stick between colleagues.

Regulatory compliance is becoming more demanding. HDS (Health Data Hosting) obligations extend to peripheral tools. Patients demand more transparency about their care pathways and billing. Reception staff are overwhelmed with repetitive appointment booking calls.

These structures need tools complementary to their clinical software. We develop patient portals, automate administrative processes and secure data exchanges according to HDS standards.

Practical example An ophthalmology practice receives 150 calls per week for standard appointment bookings. Two receptionists spend 60% of their time managing the diary, reporting available slots and confirming consultations. Patients call several times to verify their appointments.

Teleconsultation changed practice without changing the tools. The practitioner consults remotely, then re-enters into their own system what the platform has already collected. The prescription goes one way, the report another, and the pharmacy calls back for a detail the record already held.

The medical secretariat absorbs the gap. It holds the diary, screens calls, passes information to nurses and referring practices — and spends most of its time moving information that already exists somewhere.

02 — STRATEGIC VISION

Our approach to medical digitalisation

Complementarity with existing systems

We don't replace specialist clinical software. We create the interfaces and automation that free up medical time. Our solutions integrate with existing radiology, laboratory and billing tools to streamline patient pathways.

Native regulatory compliance

Every development integrates HDS and GDPR requirements from the design stage. Hosting, access traceability and data encryption comply with healthcare standards. Compliance audits become formalities, not obstacles to development.

&lquo; Technology should serve care, not burden it with new administrative constraints. &rquo;

03 — OUR EXPERTISE

Solutions for real problems

Healthcare & Medical — applied approaches
Appointment booking

Patient booking portals

Reception staff spend their days on the phone managing standard slots. Patients call back to modify or confirm their appointments. We

Key Performance Indicators

65%
calls avoided

Reduction in appointment booking calls through online booking portals with real-time availability.

3h
saved per day

Time freed up from administrative tasks through automated billing and patient reminder systems.

48h
compliance timeframe

Accelerated HDS compliance through native solutions that meet health data hosting standards.

These results derive from measurements taken 6 to 12 months post-implementation, across a panel of private practices and clinics supported between 2022 and 2024. Benefits vary according to practice size and initial processes.

Radiology Practice, Regional Network

This medical imaging facility was manually managing its 800 monthly examinations. Patients would telephone to enquire about available appointment slots, secretaries would re-enter information between the imaging software and billing system. Reports were sent via unsecured email to referring physicians. We developed a patient portal with online booking, automated billing processes from the clinical software and created a secure sharing platform for reports. Results after 8 months: 2 days of administrative work saved per month and HDS compliance achieved without additional audit.

Key Performance Indicators

65%
calls avoided

Reduction in appointment booking calls through online booking portals with real-time availability.

3h
saved per day

Time freed up from administrative tasks through automated billing and patient reminder systems.

48h
compliance timeframe

Accelerated HDS compliance through native solutions that meet health data hosting standards.

These results derive from measurements taken 6 to 12 months post-implementation, across a panel of private practices and clinics supported between 2022 and 2024. Benefits vary according to practice size and initial processes.

Radiology Practice, Regional Network

This medical imaging facility was manually managing its 800 monthly examinations. Patients would telephone to enquire about available appointment slots, secretaries would re-enter information between the imaging software and billing system. Reports were sent via unsecured email to referring physicians. We developed a patient portal with online booking, automated billing processes from the clinical software and created a secure sharing platform for reports. Results after 8 months: 2 days of administrative work saved per month and HDS compliance achieved without additional audit.

04 — APPROACHES

Certified continuity of care

We build robust exchange bridges between patient records and modern telemedicine tools, so follow-up is never interrupted.

Our team masters the regulatory specificities of the medical sector. We understand the interoperability constraints with standard medical software (Axigate, Doctolib Pro, Hellodoc). Our developments natively comply with HL7 and DMP exchange protocols.

We have supported radiology practices in their image access portal projects, aesthetic surgery clinics for their online quotation pathways, and practitioner networks in centralising their billing data. This field experience enables us to propose proven solutions adapted to the operational realities of the sector.

05 — KEY INDICATORS

Key Performance Indicators

65%
calls avoided

Reduction in appointment booking calls through online booking portals with real-time availability.

3h
saved per day

Time freed up from administrative tasks through automated billing and patient reminder systems.

48h
compliance timeframe

Accelerated HDS compliance through native solutions that meet health data hosting standards.

These results derive from measurements taken 6 to 12 months post-implementation, across a panel of private practices and clinics supported between 2022 and 2024. Benefits vary according to practice size and initial processes.
06 — CASE STUDIES

Radiology Practice, Regional Network

This medical imaging facility was manually managing its 800 monthly examinations. Patients would telephone to enquire about available appointment slots, secretaries would re-enter information between the imaging software and billing system. Reports were sent via unsecured email to referring physicians. We developed a patient portal with online booking, automated billing processes from the clinical software and created a secure sharing platform for reports. Results after 8 months: 2 days of administrative work saved per month and HDS compliance achieved without additional audit.

Accelerate your digital trajectory in the Healthcare & Medical sector

Our sector experts work with you to define the roadmap tailored to your challenges.

Book a 45-min call