Project Job posting management and website redesignSector Public Sector
Context
The internal processing path and the public site were two separate worlds, joined by re-entry. A posting validated on Monday could appear on Friday, and a correction meant redoing both sides. The site, designed in another era, carried ergonomics no longer matching jobseeker habits — rudimentary keyword search, no useful filters, display unsuited to phones. Employers filed postings by form and then called to learn whether they were live.
Challenge
Aligning an administrative processing path — with its stages and responsibilities — with immediate publication, without the latter bypassing the former. And meeting the accessibility standard applicable to public services, on a site used by people in vulnerable situations.
Objectives
- Redesign the public site around jobseekers’ actual habits.
- Connect posting management to publication, without double entry.
- Preserve the internal processing path and its validations.
- Make a filing’s status visible to the employer without a call.
- Comply with the accessibility standard for public services.
Postings are entered once and published directly, with no double path between processing department and site. An employer tracks their filing without calling, and the delay between validation and publication is now immediate.
Areas of expertise
One-Stop Citizen Service Centres
Process Digitalisation
Websites, Content & Communities
Similar project in mind?
Our digital directors are at your disposal to discuss your specific challenges.
Get in touch
